Stay Prepared: Key Emergency Contacts for Hajj 2025

As the blessed season of Hajj approaches, the safety and well-being of every pilgrim remain a top priority. To help you navigate any urgent situations with ease, Saudi Arabia’s authorities have provided essential emergency contacts that every pilgrim should save and share with their group members upon arrival.

Here’s a quick guide to the most important numbers you need during your Hajj journey:

🚨 Emergency Contacts:

• General Emergency & Security Services: 📞 911
  (Police, Fire, and Rescue services – for all urgent security and crisis needs.)

• Guest of Allah Care Center: 📞 1966
  (For non-medical support such as lost pilgrim assistance, transportation issues, and accommodation problems.)

• Ambulance Services: 📞 997
  (For immediate medical emergencies requiring an ambulance.)

• Health Consultations and Medical Advice: 📞 937
  (For non-urgent medical consultations, health information, and support.)

The unified emergency number 911 will efficiently handle all security and life-threatening situations. Meanwhile, specialized lines like 997, 937, and 1966 are in place to offer focused support to pilgrims in different types of situations. Importantly, multilingual operators are available across all services to assist international visitors, ensuring clear and fast communication regardless of language barriers.

Medical and Support Services at the Holy Sites
Saudi Arabia’s Ministry of Health has confirmed that ambulance teams and mobile medical units will be stationed across all the holy sites. This guarantees quick response times for medical emergencies during the busy Hajj period.

For non-medical issues, the Guest of Allah Care Center (1966) stands ready to assist pilgrims with problems related to lost persons, transportation, accommodations, and other general support needs.

Important Reminder for Pilgrims
Pilgrims are strongly advised to save these numbers immediately upon arrival in Saudi Arabia and share them with family members and fellow group members. Authorities also remind visitors that misuse of emergency lines can delay help for genuine cases, so it’s important to use these services responsibly.

At Jiyad Travels, your safety and comfort are our priority. We encourage all our pilgrims to be prepared, stay connected, and focus fully on the spiritual beauty of this once-in-a-lifetime journey.

May Allah accept your Hajj and grant you a safe, blessed experience. Ameen.